Terms of Service (AGB)

§ 1 Scope

These General Terms and Conditions apply to all contracts between HobbyLoop (hereinafter "Provider") and the user (hereinafter "Customer") regarding the use of the HobbyLoop platform, including the closed beta programme offered via hobbyloop.app.

§ 2 Subject of Contract

HobbyLoop is a platform for people with ADHD and multipotentialites for managing, swapping, and organizing hobbies and hobby materials. The platform offers various features such as HobbyVault, NeuroSwap, FocusLoop, and other features depending on the chosen subscription.

§ 2a Beta Programme

(1) Beta participation is free of charge and includes 3 months of the Pro plan; further perks may be granted based on tester contribution.

(2) The beta is pre-release software. Features may change, break or be removed without notice, and no availability is guaranteed.

(3) Beta spots are limited and granted at the Provider's discretion. Access may be revoked at any time, in particular in case of abuse.

§ 3 Registration and User Account

(1) Using the platform requires registration. The customer commits to providing truthful information.

(2) The customer is responsible for keeping their access data confidential.

(3) The provider reserves the right to block user accounts in case of violation of these terms.

§ 4 Subscriptions and Prices

(1) HobbyLoop offers different subscription levels (Starter, Basic, Pro, Sponsor) with varying feature sets. Subscriptions can also be paid using wallet balance accumulated from swap compensations.

(2) Current prices can be viewed on the platform pricing page.

(3) Subscriptions renew automatically unless cancelled before expiration.

§ 5 NeuroSwap – Swap Marketplace

(1) The NeuroSwap marketplace enables the exchange of physical hobby materials between users. When swapped items have different values, a Euro compensation is automatically credited to the wallet of the user offering the higher-value item.

(2) HobbyLoop acts as a secure intermediary: user addresses are anonymized through the integrated shipping service. A swap is considered complete only when both users confirm receipt via the Safe-Release protocol.

(3) Users are responsible for accurate descriptions and shipping of their items.

§ 5a In-App Purchases and Virtual Currency

(1) HobbyLoop uses a virtual currency called "Loop Points" (LP), which can be earned by completing FocusLoop sessions, successful swaps, and other platform activities.

(2) Loop Points can be used to purchase rewards in the Reward Shop, including badges, titles, customizations, and Free Shipping Coupons.

(3) Spent Loop Points and used coupons are non-refundable. Shipping coupons are single-use and non-transferable.

(4) Loop Point prices for rewards may be modified by the provider at any time.

§ 5b Logistics and Shipping

(1) Swap shipments are managed through the integrated logistics service. HobbyLoop generates shipping labels and provides real-time tracking.

(2) Two methods are available: Smart Swap (via automated lockers) and Pro Swap (home pickup by courier). Addresses are always anonymized.

(3) Shipping costs are borne by the user, unless a Free Shipping Coupon is used or payment is made from the wallet balance.

§ 5c Wallet and Balance

(1) Each user has a digital Euro wallet that accumulates compensations from completed swaps.

(2) The balance can be used to pay for subscriptions, shipping costs, or withdrawn to an external bank account.

(3) Withdrawal requests are processed according to technical requirements. HobbyLoop reserves the right to verify user identity before processing withdrawals above certain amounts.

§ 6 Code of Conduct

The customer commits to:

  • Not publishing illegal content
  • Not providing misleading information about swap items
  • Respecting the rights of other users
  • Not performing automated access to the platform

§ 7 Liability

(1) The provider is fully liable for intent and gross negligence.

(2) For slight negligence, the provider is only liable for breach of material contractual obligations.

(3) The provider is not liable for damages from swap transactions between users.

§ 8 Termination

(1) The customer can cancel their subscription at any time at the end of the term.

(2) The right to extraordinary termination for good cause remains unaffected.

(3) After termination, personal data will be handled according to the privacy policy.

§ 9 Changes to Terms

The provider reserves the right to change these terms. Changes will be communicated to the customer by email. If the customer does not object within 4 weeks, the changes are considered accepted.

§ 10 Final Provisions

(1) German law applies excluding UN sales law.

(2) Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.

(3) The place of jurisdiction is, where legally permissible, the provider's headquarters.

Last updated: March 2026